This page last updated on Monday, October 26, 2020

COVID-19 Resource Page

Due to state and federal guidelines regarding the COVID-19 crisis, the Fund Office is currently closed until further notice and staff are working normal business hours (9:00 ET to 5:30 ET) remotely. The best way to reach us is to send an email to and we will email or call you back.

AGMA Retirement Plan: New Withdrawal and Loan Options under the CARES Act

Beginning May 1, 2020, participants are able to request funds from the available individual account balance if you have been affected by the coronavirus (CV) crisis. Requests can be made for a regular withdrawal, a CV withdrawal or a CV loan. Please read the memo that was emailed to participants to determine which option will best suit your situation. The AGMA Fund Office does not provide tax advice, and nothing herein should be construed as such advice. We recommend that you consult with a tax professional concerning your options available under the Plan.

Applications for CV loans and CV withdrawals will be emailed to eligible participants upon request to beginning May 1.

  • The deadline to file a request for a CV loan is August 15, 2020 (This deadline has passed)
  • The deadline to file a request for a CV withdrawal has been extended to December 4, 2020

Please note that these forms will require your signature to be notarized (and your spouse's, if married). If you cannot use a notary because of a state's shelter in place rules, you may use an online notary service or email the Fund Office at for further assistance.

Completed applications are to be emailed to preferably using our secure email server, Zixmail, in order to protect your personal information. Applications that are mailed or physically sent to our office will have a processing delay due to our remote operations.

AGMA Health Plan A: For members covered under AGMA Health Plan A, Aetna has provided extensive updates regarding the support they are providing in response to the COVID-19 crisis. Please visit their webpage at and be sure to log in to your account for detailed information.

AGMA Health Plan B: The CARES Act also included changes that the Trustees adopted to add new categories of reimbursable expenses. Retroactive to January 1, 2020, Plan B participants can submit receipts for over the counter medication without a prescription and for menstrual care products. Please note that supplements and vitamins are still only reimbursable with a doctor's note for treatment of a medical condition.

To view your available balance in Plan B, go to and log in to your account. If you have a problem logging in to Plan B, please call 866-263-1185 for log-in assistance.

AGMA Health Plan B Reimbursements: Reimbursements from Plan B are being processed each week. If you have a balance and have expenses incurred since September 1, 2019, Please submit these expenses as soon as possible. You can check your Plan B online balance by logging at You can also use the online portal to submit claims electronically using ASO's link to "Update Info/Upload Claims/Documents to ASO." Please do not email a Plan B claim to the Fund Office.

For Employers Making Contributions: Because the office is closed for the foreseeable future, we request that all benefit contributions be made electronically. Please email Kishor or Derek to receive a copy of our banking information. Benefit reports should only be emailed to using our secure email server, ZixMail. Regular mail is being collected and delivered on a significantly delayed basis.

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